PHA Workshop: Conflict Resolution and Healthy Communication

Session 4 of the Collaboration Project with Paducah Housing Authority Objectives - Apply de-escalation strategies and "I-statements" during interpersonal disputes. - Navigate common tenant-landlord and neighbor conflicts constructively. - Understand lease rights, noise regulations, and formal grievance processes. Key Concepts - Communication Styles: Passive, aggressive, passive-aggressive, vs. assertive communication. - Neighbor Relations: Addressing shared wall noise, shared laundry spaces, and parking disputes before involving management.